Some malls struggling to comply with fire safety rules

A few breach these by padlocking entry and exit points to abide by Covid-19 restrictions

A woman skirting a movable barricade to access the doors for entry to and exit from the third floor of People's Park Centre last week. The mall was one of 16 found by the Singapore Civil Defence Force to have breached fire safety requirements by padl
A woman skirting a movable barricade to access the doors for entry to and exit from the third floor of People's Park Centre last week. The mall was one of 16 found by the Singapore Civil Defence Force to have breached fire safety requirements by padlocking a few of their doors, but all have since rectified the issue.ST PHOTO: KUA CHEE SIONG
A woman skirting a movable barricade to access the doors for entry to and exit from the third floor of People's Park Centre last week. The mall was one of 16 found by the Singapore Civil Defence Force to have breached fire safety requirements by padl
Malls such as Funan (above) appear to be complying with fire safety rules. It has locked sliding doors which can be automatically released upon activation of the fire alarm.ST PHOTO: KUA CHEE SIONG
A woman skirting a movable barricade to access the doors for entry to and exit from the third floor of People's Park Centre last week. The mall was one of 16 found by the Singapore Civil Defence Force to have breached fire safety requirements by padl
An entry and exit point with restricted access on the first level of Queensway Shopping Centre. Strata malls, like big malls, have been using removable barricades to block entrances. ST PHOTO: KUA CHEE SIONG
Buildings must have signs at exits clearly stating that barriers can be removed during a fire emergency.
Buildings must have signs at exits clearly stating that barriers can be removed during a fire emergency.ST PHOTO: KUA CHEE SIONG

Some shopping malls struggle to comply with fire safety rules even as they abide by Covid-19 safe management measures.

A few have resorted to padlocking their entry and exit points to comply with occupancy limits imposed by the authorities.

In response to The Straits Times' queries, the Singapore Civil Defence Force (SCDF) said that as at Aug 31, 16 out of the 200 malls it inspected had breached fire safety requirements by padlocking a few of their doors.

The malls were issued warnings, $300 fines, or both, and they have since rectified the situation.

One of the malls found to have flouted fire safety rules was People's Park Centre, said the SCDF, though it declined to name the other 15 malls.

When ST visited the mall last Thursday, all its exits were found unlocked, with removable barricades placed in front of them.

Signs were placed on the barricades indicating that these are removable in the case of an emergency evacuation.

But another issue was noted on the building's third storey, where patrons were seen skirting these barriers to access the doors for entry to and exit from the mall.

Inspections by ST found that the doorway opened into a corridor of shops which were accessible only from the mall's exterior.

The corridor is linked to an overhead bridge connecting People's Park Centre to Chinatown Point.

  • Curbing spread of virus

    Malls, supermarkets and standalone stores are required to comply with safe management measures in the light of Covid-19.

    Listed in a joint circular by Enterprise Singapore, the Housing Board, Singapore Tourism Board and the Urban Redevelopment Authority and with effect from June 19, these measures include:

    OCCUPANCY LIMITS

    All malls and standalone stores larger than 930 sq m (gross floor area) must comply with an occupancy limit of one person per 10 sq m of the gross floor area.

    QUEUE MANAGEMENT

    Stores are expected to demarcate queue lines for customers and ensure adherence to the 1m spacing rule.

    CONTACT TRACING AND HEALTH CHECKS

    All malls, supermarkets, stores providing beauty services, and large retail stores with more than 930 sq m of gross floor area have to implement SafeEntry for customers to facilitate information collection when contact tracing is required.

    They must also conduct temperature screening and check for visible symptoms on customers who turn up at their entrances and turn away those appearing unwell.

    To ensure cleanliness and hygiene, product testers and samples must be removed, and common spaces such as counters and display shelves must be frequently cleaned and disinfected.

    Clear signs must be placed to remind customers of safe management measures.

    Government agencies will conduct inspections to ensure proper implementation of the safe management measures.

    Under the Covid-19 (Temporary Measures) Act, first-time offenders who flout the rules can face a fine of up to $10,000, a jail term of up to six months, or both.

    Cheryl Tan


    Fire safety rules for buildings

    Owners and managers of buildings must ensure that the buildings comply with fire safety requirements, and people can be quickly and safely evacuated during a fire emergency, even with Covid-19 safe management measures in place, said the Singapore Civil Defence Force (SCDF).

    Fire safety measures include:

    NO LOCKING OR CHAINING UP OF EXITS

    Buildings which have restricted access to entry and exit points must have doors that can be automatically unlocked to facilitate evacuation once the fire alarm system is triggered.

    If physical barricades are used to prevent access to entry and exit points, they must be easily removable.

    CLEAR SIGNAGE

    Buildings must have signs placed at the exits clearly informing people that barriers can be removed during a fire emergency.

    MAKING PUBLIC ANNOUNCEMENTS AS NEEDED

    In the event of a fire, an immediate broadcast over the building's public announcement system must be made to inform people that all exit doors can be used for evacuation.

    These will be the additional duties required of the fire safety managers appointed for each mall, according to an SCDF circular dated Aug 28 that was seen by The Straits Times.

    It added that the notice takes effect immediately, and that the SCDF will step up enforcement checks in buildings to ensure compliance with these measures.

    Building owners or occupiers should also provide fire safety managers with the facilities, equipment and information necessary to discharge their duties.

    Contravening the measures can lead to penalties, which include a fine of up to $10,000 or a jail term of up to six months, or both.

    Cheryl Tan

Owners of shops along that row whom ST spoke to said they have been starved of customers since the entry restrictions were imposed to curb the spread of Covid-19, with footfall reduced to close to zero.

Mr Izat Norozad, 65, who owns Muslim eatery Warung Aneka Rasa, said the lunchtime crowd has dissipated since the circuit breaker period, and regulars no longer frequent the eatery as much due to its inaccessibility.

Customers and shopkeepers alike are able to access the row of shops only via a flight of stairs located near a side entrance of the building.

"Many of my customers are older folks, and climbing three flights of stairs is too tiring, so they prefer to dine at eateries located on the lower levels instead," said Mr Izat, whose business is now 30 per cent of what it used to be.

Another shop owner who wanted to be known only as Mr Tang, whose shop is inside the mall but right next to the exit, said he has been frequenting foodcourts inside the mall instead of the eateries along that row after the doors were locked.

"On the one hand, keeping the door locked has impacted all these businesses and it is a hazard to fire safety, but leaving it unlocked and unmanned could pose a hazard to public health, especially if there are Covid-19 cases who could enter and leave the mall untraced," said the 70-year-old.

ST has contacted the mall's management for comment.

The president of the Association of Strata Managers, Mr Chan Kok Hong, said many malls have blocked their entrances as it would require a lot more security, manpower and equipment to ensure temperature checking and SafeEntry are carried out at every entrance.

He added that strata malls have been carrying out the same practices as big malls and using removable barricades.

Three other malls ST visited in its vicinity appeared to be complying with fire safety rules. Malls such as Funan and Raffles City Shopping Centre have locked sliding doors, which can be automatically released upon activation of the fire alarm.

A spokesman for CapitaLand malls said that this applies to all 19 of its malls, and that it "abides by fire safety regulations at all times".

Popular mall Nex has five out of its 28 entrances operational, each with controlled access in compliance with safe distancing measures.

Its spokesman said: "Remaining access points which are not locked during mall operating hours are barricaded with lightweight barricades which can be easily pushed aside, and doors with electromagnetic locks will be auto-released during emergencies."

He added: "The SCDF enforcement team inspected the mall on Aug 7 and is satisfied with our fire safety compliance measures."

A spokesman for Frasers Property Retail said that all 14 of its malls "have implemented fire safety measures and are compliant with guidelines set out by SCDF".

A version of this article appeared in the print edition of The Straits Times on September 08, 2020, with the headline 'Some malls struggling to comply with fire safety rules'. Print Edition | Subscribe