News analysis

Redundancy should not be an afterthought for telcos

M1 said the disruptions comprised two unrelated incidents on May 12 and 13 respectively.ST PHOTO: KELVIN CHNG

M1's fibre broadband outage last week, which came on the heels of StarHub's intermittent fibre broadband disruption a month ago, raised questions again on whether telcos here have sufficient backup for the essential services they provide.

The issue becomes starker as almost the entire population depends on such connectivity to study and work at home to stem the spread of the Covid-19 outbreak.

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A version of this article appeared in the print edition of The Straits Times on May 19, 2020, with the headline 'Redundancy should not be an afterthought for telcos'. Print Edition | Subscribe